CH> Direct Debits

Credit Card Direct Debits

 

Summary

 

The Direct Debits process is used to generate direct debits on AR Invoice batches and UB customer accounts that have been processed in a UB New Billing or UB Final Billing batch. Credit card direct debits and bank account direct debits are processed in separate Direct Debit batches because they require unique export files. This document describes the credit card direct debit process.

 

Credit card information is attached to AR accounts on the AR Account Maintenance window (AR> Maintenance> Account> ACH Info tab> Credit Card section). For UB customer accounts, this information is attached using the UB Account Master Maintenance window (UB> Maintenance> Account> Account tab> ACH Info sub-tab> Credit Card section). Pre-note batches are used to verify bank account information when generating direct debits on bank accounts, but pre-note batches do not apply to credit card direct debits.

 

When the UB billing statements are generated (UB> New Billing> Statements), if there is credit card information attached to the UB customer account a “Do Not Pay” message will display on the billing statement to warn the customer that the balance will be deducted from their bank account. The credit card information does not have to be attached to the UB customer account when the billing is generated, but the “Do Not Pay” message will not display on the UB billing statement if the credit card information is not attached to the account.

 

After an AR Invoices, UB New Billing or UB Final Billing batch has been committed, run the Clearing House module Direct Debits process to create an export file. Not all of the transactions in the AR and UB batches will be included in the Direct Debits batch. Only transactions that are attached to AR or UB customer accounts that have credit card information attached will be processed in the Direct Debits batch.

 

The export file generated by the Direct Debits batch will contain the billing transactions. Check with your credit card processor to determine the format of the file that should be generated.

 

Direct Debit batches that process bank account transactions are covered in a separate document.

 

Flowchart

 

The objects in the diagram below represent processes in the application. Click on an object for information about a process.

 

 

Related Links

 

Click here for information on direct debits.

Click here for information on creating a pre-note direct debits batch.

 

Step by Step

 

 

 

 

 

 

 

 


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