SS> Web Maintenance> User
Web User Maintenance
Summary
The Web User Maintenance window is used to create, maintain and track Springbrook Online Application users.
Related Links
Click here for information on the Web Setup window.
Step by Step
1 Open the Web User Selection window.
2 Create a new Web User.
- The General tab displays the general web user account details.
- Enter the new user's Email Address.
- This email address will also be the login name the user will enter to access the online applications. You must enter the complete email address in the valid format ([email protected]) in order to save the new web user.
- This field can accommodate up to 64 characters.
- Check the Closed toggle to close the web user's account.
- Once a web user's account has been flagged as closed, they will not be able to access any of the online applications.
- The Last Successful Login field displays the date of the web user's last login.
- This field cannot be edited and will not display a date until the web user's first successful login.
- The User Status field displays the web user's current status.
- If a web user has not exceeded the maximum daily unsuccessful login attempts limit, this field will display "Normal". If a web user has exceeded this limit, this field will display "Locked".
- In order to unlock a web user's account, click the Reset icon
drop-down menu and select Reset Login. This will reset the web user's account at zero unsuccessful login attempts. - If a web user is unable to access an online application because they have forgotten their password, click the Reset icon drop-down menu and select Reset Password. This will email a randomly-generated password to the email address associated with the web user's account. Once the web user has successfully accessed the online application with the new randomly-generated password, they will be able to change their password to something more memorable.
3 Complete the Application tab.
4 View the Login History tab.
- The Login History tab will display the web user's full login history.
- The date, time, IP address and application name of each login attempt will be recorded.
- When a user successfully logs in to an online application, the Success toggle will be checked.
- When a user unsuccessfully attempts to log in to an online application, the Error Message column will display the reason for the failed attempt.
- The Cleared toggle will be checked if the web user's login history has been reset from the General tab.
5 View the Audit Trail tab.
- The Audit Trail tab is used to track any changes made to the web user record.
- Use the Search Criteria section to sort the displayed audit history.
- The Audit Trail section will provide details about any changes made to a web user record including the date of the change, type of change made, user that made the change, and data table that was edited.
- Click the Save icon
when complete.
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or press ENTER to edit the selected web user.
or press INSERT to create a new web user. This will open the Web User Maintenance window.
to remove that application from the web user's account.
to add the selected application to the web user account.