CivicPay Online

My Agency > Settings > Municipal Payments

The CivicPay Online Settings pages are used to set up how your citizens will interact with your CPO site.

Municipal Payments

• The Municipal Payments Settings page is used to set up your agency's Municipal Payments Collection (MPC) portal.

• The Miscellaneous Payments section is used to specify which Springbrook/Cirrus modules can receive invoice payments through the MPC portal.

  • Check the toggle for each module that should be enabled in the MPC portal.

    • Only those modules enabled in Springbrook/Cirrus can be set up to accept invoice payments in the MPC portal.

  • Check the Require Attachments toggle to require that citizens attach supporting documents when submitting payments for invoices in the selected module.

    • Those attachments will be accessible on the receipt in Springbrook/Cirrus Cash Receipts.

• The Payment Notification Emails section is used to enter the email addresses that will receive the automated notification when a citizen submits a municipal payment. Place a comma between email addresses when multiple addresses are used.

• The Groupings section is used to group related Type Codes in order to help citizens find and pay the appropriate fees.

  • To add a new grouping, enter the grouping name in the Name field and click the Add Groupings button.

  • Click the Delete button to delete an existing grouping.

    • You cannot delete a grouping that has been assigned to a type code below.

  • If you create a grouping but do not assign that grouping to a type code, that grouping will not be displayed to citizens in the MPC portal.

• The Type Codes section is used to set up which Springbrook CR Type Codes are available for payment in the MPC portal.

  • All eligible CR type codes will be displayed in the data grid. Type codes that will be excluded include:

    • Type codes set up with a UB Deposit type code.

    • Type codes set up with a negative amount.

    • Type codes not set to Active status.

  • For more information on CR Type Codes please see the Springbrook CR Type Code Maintenance help topic.

  • If you have created a new eligible CR Type Code in Springbrook but it is not displayed in the data grid, click the Springbrook Sync button to update the displayed type codes.

  • Use the drop-down in the Grouping column to assign a type code to a grouping.

  • Check the Enabled toggle to display the selected type code in the MPC portal.

  • Check the Allow Amount Edit toggle to allow citizens to edit the dollar value associated with the type code when making a payment in the MPC portal.

    • Any type codes set up with a $0.00 value in the Total Amount value must have the Allow Amount Edit toggle checked in order to be enabled.

• Click the Save button to save the Municipal Payments settings.