BP> Refunds> Refund Credits/Deposits
Refund Credits and Deposits
Summary
Overpayments and deposits can result in a credit balance on a customer’s account. A credit balance may also occur if a customer decides not to proceed with a building project that has been paid. In the Building Permits module, you can refund these credit balances through the Refunds process.
Related Links
Click here for information on Permit Type Maintenance.
Click here for information on Permit Status Maintenance.
Click here for information on applying credit and deposit adjustments.
Step by Step
2 Generate the Refunds.
4 Print the Refunds Proof List.
- Open the Print Refunds Proof List window (BP> Refunds> Proof List).
- You have the choice of printing a Detail or Summary report.
- The Summary report contains the Transaction Date, Transaction Type, Customer Number, Customer Name, Application Number, Permit Number, Description, line item Total, and report Total.
- The Detail Report includes everything included in the Summary report as well as the Fee Code for each line item being refunded, the Debit and Credit accounts for Refunds, and the account dollar amount. Each Refund is totaled and the report provides a grand total.
- Click the Print icon
to process the report immediately or enter a date and time in the field next to the Print icon to schedule the report to generate at a later time.
You can view the progress of the report on the Job Viewer window (SS> Utilities> Show Scheduled Jobs). Click here for information on the Jobs Viewer window.
5 Print the Refunds GL Distribution.
- Open the Print GL Distribution window (BP> Refunds> GL Distribution).
- Enter the transaction date you want to appear in the General Ledger for this batch in the Journal Entry field. This date will determine the fiscal period and fiscal year in which the refunds are recorded.
- The refunds process will create the following journal entry:
| GL Account Used in transaction |
Debit |
Credit |
| GL account set up as the Revenue account on the Credit Cash transactions or the AR account on Deposit transactions (BP> Maintenance> Fee> Revenue Account or AR Account fields) |
XXX |
|
| GL account set up as the Payable account in the AP module Setup window (AP> Utilities> Setup>
General tab> Payable Account field) |
|
XXX |
- If the GL Accounts used in the refunds process belong to different funds, the system will use the Due To and Due From accounts set up on the SS Setup window to create a balanced journal entry.
- Select a Report Type from the drop-down menu.
- The Summary Report displays the Fund, Account, account Description, total Debit Amount for the account, total Credit Amount for the account, and Debit and Credit Totals by Fund and Report.
- The Detailed Report will provide account transaction detail if a single GL account has multiple transactions being refunded in the same batch.
- Click the Print icon
to process the report immediately or enter a date and time in the field next to the Print icon to schedule the report to generate at a later time.
You can view the progress of the report on the Job Viewer window (SS> Utilities> Show Scheduled Jobs).- Once the report is generated, you can also display the report using the View Reports window (SS> Utilities> View Report).
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