Find info about every module and process
Use Ad-Hoc Reporting to create custom reports
Manage support cases and connect with other users
Get your new hires up and running fast
Manage security policies to keep your data safe
See what was included in the latest Service Pack
Hardware, software and peripheral equipment
See what's new in the latest Springbrook release
Documentation for CivicPay Center and CivicPay Online
Better Payments Processing
Tired of processing online UB payments by hand?
Frustrated by inefficient import workflows for third-party online UB payment processors?
CivicPay Online is Springbrook's fully-integrated solution for processing online Utility Billing payments. This application provides all the security and accessibility your citizens demand while still providing the real-time integration and administration features your staff expects. Visit Online-Bills.com for more information.
Springbrook Online Academy
Springbrook's new Online Academy provides an ever-growing catalog of fast, focused webinars built to make you a genuine expert.
Follow the link below to start learning today!
*Note: You must Login to Success Community to access the Online Academy.
Tips and Tricks
Get a jump on your calendar year-end processes. Check out W-2 and 1099 Tips.
It's almost time to submit your Affordable Care Act reports. For a full rundown of how to generate those reports in Springbrook, see Processing Affordable Care Act Reports.
Use Springbrook Online Applications to empower your employees. Help them manage HR tasks, request time off, submit timesheets, and update benefit information. See Employee Self Service for details.
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