Utility Billing Modules

Springbrook's Utility Billing module, one of the cornerstones of the Springbrook suite of applications, automates a variety of tasks. This customer-service-driven solution allows the management of water, sewer, electric, gas and garbage collection information with ease.

• Adjustments and Fees/Refunds/Transfers – process adjustments, refunds, transfers and assess fees on UB accounts
• Budget Billing – calculate budget billing amounts on UB accounts
• Past Dues/Collections – assess past due penalties and initiate collections on outstanding UB accounts
• New Billing/Final Billing – process billing cycles on UB accounts
• Meter Management – process utility meter readings
• Service Requests – create and maintain service requests
• Winter Averaging – calculate and bill average consumption, also referred to as “equal pay” or “level pay”
• Reporting – generate reports and display UB data
• Maintenance/Utilities – create and maintain UB units and execute specialized UB tools