Summary
The Generate Transfers process allows you to transfer an account or deposit balance of a customer account to the account balance or deposit balance of another customer account. If you want to transfer the deposit balance of a customer account to the account balance of the same account, you will have to use the UB Refund process.
The Generate Transfers process allows you to process transfers on either multiple customer accounts or on a single customer account. If you process multiple transfers in a single batch, you can filter the customer accounts that you would like to transfer balances from by Final Date, Deposit Date and Customer Account Status. When processing transfers on multiple customer accounts you can also set up defaults for how the account and deposit balances will be transferred from the customer accounts pulled into the batch. This reduces the amount of data entry when processing transfers on many accounts.
When creating transfers, you can attach a special charge code to the transfer to determine if the revenue or cash GL accounts attached to the service rates or special charge codes involved in the transfer will be used.
If you are transferring an account balance or deposit balance to the deposit balance of another customer account you will need to attach a deposit type special charge code to the transfer. This special charge code will be used to create the deposit amount in the Transfer To account.
Follow this process to transfer the credit balances between accounts rather than process refund checks.
Related Links
Click here for information on Account Maintenance.
Click here for information on Fee Maintenance.
Click here for information on Adjustment Type Code Maintenance.
Click here for information on Lot Maintenance.
Click here for information on the Utility Billing Setup window.
Step by Step
The Tran Date field specifies the transaction date that will be recorded in the general ledger for the transfer. The Tran Date will default to today's date.
This is only the transaction date of the transfers. The post date of the transactions will be set when the batch is committed and the journal entry date is entered on the GL Distribution step.
The Final Date From and Final Date To fields will only be used as filters if you check the Final toggle in the Account Status section. This will filter the customer accounts pulled into the batch by final date.
You can view the final date of a customer account in the Account Maintenance window (UB> Maintenance> Account> Account tab> Account Activity Dates section> Final field). Click here for information on Account Maintenance.
The Deposit Date From and Deposit Date To fields allow you to filter the customer accounts pulled into the batch by the transaction date attached to the deposit on the customer account.
You can view the transaction date of a deposit transaction using the History tab of the Account Master Maintenance window (UB> Maintenance> Account> History tab> Select Deposit History in the drop-down menu at the top of the window> Expand a transaction> Transaction Date field).
The Cash Adjustment Type drop-down menu is used to select the adjustment type that will be used to make cash type adjustments.
In order for an adjustment type to display in this drop-down menu, the adjustment type must be attached to a fee code that is set up to be used in the transfers process, and the adjustment type must be set up as a cash type adjustment code.
Fee codes are set up to be used in the transfers process on the Fee Code Maintenance window (UB> Maintenance> Fee Code> Used in transfers toggle). Click here for information on Fee Maintenance.
Fee codes are attached to adjustment types using the Adjustment Type Maintenance window (UB> Maintenance> Adjustment Type> Fee Code fields). Click here for information on Adjustment Type Code Maintenance.
Adjustment codes are set up as cash type adjustments using the Adjustment Code Maintenance window (UB> Maintenance> Adjustment Type> GL Type drop-down menu).
The Bill Adjustment Type drop-down menu is used to select the adjustment type that will be used to make bill type adjustments.
In order for an adjustment type to display in this drop-down menu, the adjustment type must be attached to a fee code that is set up to be used in the transfers process, and the adjustment type must be set up as a bill type adjustment code.
Select how you would like to transfer the deposit balance in the Deposits drop-down menu.
If you select Default all to Zero, the transfer amount will default to zero and you will have to manually enter the amount to be transferred out of the deposit balance.
If you select Default as transfer to balance, the entire deposit balance will be transferred to the account balance of the account it is being transferred to.
If you select Default as transfer to deposit, the entire deposit balance will be transferred to the deposit balance of the account it is being transferred to.
The selection in this field is only a default value. If the selection does not apply to all of the customer accounts in the batch, you will be able to change how the balances are transferred using the Select/Update step (UB> Transfers> Select/Update).
The Account drop-down menu is used to select the default account where the balances will be transferred to. This is only the default value that will be applied to all of the accounts in the batch. You will be able to manually select the customer accounts the amounts will be transferred to using the Select/Update step (UB> Transfers> Select/Update).
Select Active account on lot if the amounts should be transferred to the customer account that is currently active on the lot.
You can view the current active account on a lot using the Account Master Maintenance window (UB> Maintenance> Account> Lot tab).
The Lot Maintenance window only displays the owner on the lot. The owner of a lot is not necessarily the active customer on the lot. For example, a customer could be renting the lot from the owner.
Select Do not default if you would like to manually enter the customer account number on each transfer on the Select/Update step (UB> Transfers> Select/Update).
Select Master Account if you would like the transfer to account to be the master account attached to each lot. You can set up a master account on a lot using the Lot Maintenance window. Click here for information on Lot Maintenance.
If you are transferring balances to a deposit balance you can select a special charge code in the Fee Code drop-down menu.
Check the Use Original Deposit Date toggle to use the original deposit date as the process date rather than the currently selected transaction date.
Click the Confirm icon to generate the transfers.
9 Commit the Transfers batch.
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