Loading Records in a Window
Specific records in the database, such as customer accounts or lots, are generally located using a search window (for
example, the Customer window opened by clicking the Customer icon 
on the main
desktop). Enter information into the Search Criteria section of a search
window and press ENTER to
filter the records that display. Depending on the number of
records that match the search criteria, all of the records may not
load in the window. This improves the performance of the window, but the record
you were searching for may not display. For example, if you open the
Customer window and press ENTER without entering any search criteria, not all of
the customer records in the database will load in the window.
The Incomplete icon 
will display in the bottom right corner of the window if all of the records
that match the search criteria entered in the window have not been loaded into
the window. Click the Incomplete icon if you would like all of the
customer accounts that meet the search criteria to display in the window. If the
search criteria are very broad or no search criteria has been entered the window,
this may take a while to load.
The Complete icon 
will display in the bottom right corner of the window if all records included in
the search criteria are loaded in the window.
NOTE - Springbrook Cloud users will not be able to use the Incomplete icon to display all of the available records. Data grid filters will need to be refined in order to display all records that meet the filter criteria. However, Springbrook Cloud users can generate a .csv file that includes all the records in the database that meet the specified filter criteria via a data grid export. Click here for information on Data Grid Exports.
Click here for information on using Type to Search to filter records in the data grid.