Community Development Modules

Springbrook's Building Permits module is tailored to automate the building inspection and permitting processes. The module can be used to maintain comprehensive records of all permitting and inspection activity from initial application through final inspections.

• Adjustments – process adjustments on BP charges or payments
• Letters – generate customized Microsoft Word-based form letters
• Refunds – refund overpayments and deposits
• Reporting – generate reports and display BP data

Springbrook Software’s Business Tax software provides local government agencies with a complete and flexible solution including full payment, renewal, auditing and notice tracking. In addition, this robust application fits a variety of local government needs, including the ability to be used for sales, business, B&O and occupational tax needs. By using this advanced integrated solution, organizations save money by streamlining the tax process from A to Z.

• Adjustments – process adjustments on committed BT transactions
• Letters – generate customized Microsoft Word-based form letters
• Past Dues – assess past due penalties
• Redistribute Returns – pay down outstanding balances with existing account credits
• Refunds – refund overpayments and deposits
• Reporting – generate reports and display BT data
• Maintenance/Utilities – create and maintain BT units and execute specialized BT tools

The Code and Contact Management module is used to create, track and report on issues related to lots and customer accounts. The information stored on an issue is flexible which means the module can be used for a variety of events or incidents. Issues can be processed and completed in a single step or in multiple steps, which allows the user to assign portions of the process to certain queues, or specific users. Issues inherit the issue steps from the attached issue type, but the issue steps can be modified on each issue as the issue is processed and issue steps completed.

• Issues – create and manage CM issues
• Web Approvals – approve or reject issues submitted through Online Code and Contact Management
• Reporting – generate reports and display CM data
• Maintenance/Utilities – create and maintain CM units and execute specialized CM tools

Springbrook’s Licenses and Permits module is a feature-rich solution for managing all types of government-related licensing and permitting. A wide array of business licenses can be custom-defined and established to fit how organizations grant licenses. Also included in licenses and permits are animal licensing, vehicle stickers and permitting. These features combine to offer a powerful tool for administering multiple types of licenses and permits.

• Adjustments – process adjustments on LP invoices and payments
• Letters – generate customized Microsoft Word-based form letters
• License Update – update multiple licenses
• Past Dues – assess past due penalties
• Refunds – refund overpayments and deposits
• Renewals – generate renewal letters and invoices
• Reporting – generate reports and display LP data
• Maintenance/Utilities – create and maintain LP units and execute specialized LP tools

Springbrook's Parking Tickets system provides an easy-to-use interface for keeping track of citations and vehicles. Each citation can record details such as the plate number and vehicle description, issuing officer, date/time and list of offenses. Letters can be mailed for failure to pay on time or for holding an excessive number of tickets, and a separate collection agency report simplifies the process of sending unpaid citations to collections. Integration with the Springbrook Cash Receipts and General Ledger applications allows payments and parking ticket revenue to be tracked automatically and in real-time. Optional integration with handheld devices removes the manual work of entering tickets issued in the field.

• Collections – generate collection letters and charge late fees
• Excessive Tickets – generate notices for repeat offenders
• Past Dues – assess past due penalties
• Reporting – generate reports and display PT data
• Maintenance/Utilities – create and maintain PT units and execute specialized PT tools

Springbrook's Special Assessments module allows clients to create and manage assessments from generation through payoff. Designed to be tailored to each organization's needs, the system is fully integrated with Springbrook's Central Cash, Project Management, General Ledger and other CIS/Accounts Receivable-based modules.

• Adjustments – adjust SA charges and payments
• Billing – calculate SA charges and generate bills
• Letters – generate customized Microsoft Word-based form letters
• Past Dues – assess past due penalties
• Reporting – generate reports and display SA data
• Maintenance/Utilities – create and maintain SA units and execute specialized SA tools