Cirrus> Support> Install Springbrook Agent

Using the Springbrook Agent Installer

 

Summary

 

In order to help Cirrus detect and connect to a document scanner connected directly to the workstation or on the workstation's network, the Springbrook Agent must be installed. This small application will run in the background when you are using a scanner and ensure a consistent connection between Cirrus and your peripheral hardware. Connected document scanners must use TWAIN or WIA drivers.

 

NOTE: If you do not have access to the Install Springbrook Agent page in Cirrus, you can use the direct link below to download, install, and run the agent.

Springbrook Agent direct download link

 

Step by Step

 

  • Open the Install Springbrook Agent page (Support> Install Springbrook Agent).

  • Click the Download button to download the Springbrook Agent Setup.exe file.

  • Once the file has successfully downloaded, browse to the download location and double-click the file to open the Springbrook Agent Setup Wizard.

  • Click the Install button and follow the prompts to install the Springbrook Agent.

  • Click the Finish button when the installation is complete.

  • Once installed, the Springbrook Agent will automatically start running every time the workstation is in use.

  • The first time you attempt to scan a document to attach to a Cirrus record or in the AP Invoice Document Reader, you will be prompted to provide the Springbrook Agent ID as an additional security measure.

    • Open the system tray on your workstation, right-click on the Springbrook Agent icon , and select Copy Agent ID to Clipboard.

    • Paste that agent ID into the Missing Springbrook Agent Configuration window and click the Create and Connect button.

      • This Agent ID step is only required the first time the current user uses the document scanner functionality on the current workstation. If a different user attempts to use the document scanner on the current workstation, or if the current user attempts to use the document scanner on a different workstation, the Agent ID step will be required again.

  • Once the Springbrook Agent is installed and confirmed, documents can be scanned as attachments or as invoices in the AP Invoices Document Reader.